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Question

FAQ

ommon questions about keeping your IT simple.

We handle a wide range of issues, from network latency and slow Wi-Fi to hardware failures, software glitches, and security breaches. Whether it's a printer that won't print or a server that won't start, we have the expertise to fix it.

We work with industry-leading brands to ensure reliability. Our partners include **Ubiquiti Networks** for Wi-Fi and routing, **Grandstream** for VoIP, **Bitdefender** for security, and **Microsoft** for software and licensing.

Absolutely. We offer ticketed support that allows you to log issues with just a few clicks. For urgent matters, our support team is available to assist remotely or on-site to get you back up and running quickly.

Yes, we supply a full range of IT hardware including laptops, desktops, servers, and networking gear. We also assist with the setup and lifecycle maintenance of all equipment we supply.

Yes. One of our core services is auditing and upgrading existing infrastructures. We identify bottlenecks—like outdated switches or slow Wi-Fi access points—and replace them with modern, high-speed solutions.

We provide both. The majority of software and configuration issues can be resolved instantly via our secure remote support tools. For hardware installs or physical repairs, we deploy engineers to your site.

We cover a wide area including Co. Fermanagh, Cavan, Monaghan, Tyrone, Sligo, Leitrim, down, Antrim and Donegal. For clients across the UK, we work with a network of vetted partners to deliver on-site support.